- Navigate to www.ottawa.ca(link is external).
- Select Login/Register from either the top right hand corner of your screen or from the ServiceOttawa blue box off the Ottawa.ca home page.
- Select Register.
- Log in to My ServiceOttawa.
- Select Services from the left menu then Water and sewer billing.
- Select Register a water and sewer bill.
- Enter or confirm your personal information and check the box to consent the sharing of your information with the water and sewer service.
- Enter the account number with or without dashes in the Account Number box.
- Enter the amount due from previous bill with no dollar sign ($) and select next step.
- Confirm the account information is correct and select complete registration. If the account information is incorrect, check no and select complete registration to return to the previous screen to re-enter the information.
- The account is now registered.
- To register another water and sewer account, repeat steps 6 to 10. Your consent will only be required once.
How do I register a water and sewer bill to My ServiceOttawa account?