- Log in to My ServiceOttawa.
- To update your phone number: At the top of the page, under Welcome, select Profile from the drop-down menu.
- Edit the phone number and extension fields as necessary.
- Select the Save button at the bottom of the page to save change.
- To update your email address: At the top of the page, under Welcome, select Settings from the drop-down menu
- Select Change and edit your email address as necessary
- Select the Save button at the bottom of the page to save change.
How do I change my phone number or email address?