NOTE: A property address refers to where the property for a tax account is located. The mailing address refers to where the tax bills are mailed to, which can be different from the property address if desired.
- Log in to My ServiceOttawa.
- Select View tax accounts.
- Select View beside the account you would like to update.
- Select Update mailing address link in the account details box.
- Enter the new mailing address.
- Select Submit request.
Confirmation notice that changes were submitted will appear at the top of the screen:
Note: Please allow 5 business days for your mailing address update request to be processed.