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About My ServiceOttawa Account

My ServiceOttawa is an online account that allows Ottawa residents to securely access multiple City services and information in one place using a single email address and password. It is free to set up, easy to use and allows users to access their City information and services from the comfort of their home or office 24 hours a day/7 days a week.

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For the best accessible experience using assistive technologies when visiting the Garbage And Recycling Schedule and In My Neighbourhood, please avoid using Internet Explorer version 8 or earlier and JAWS version 9 or earlier.

Please refer to our Help Section for additional information.