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Can I cancel my Pre-authorized Debit Plans (PAD) at any time?

You can submit a cancellation request at any time; please note that revenue branch requires 9 days to process your cancellation request through My ServiceOttawa.  If you have a withdrawal scheduled within the 9 day period the withdrawal will be taken as scheduled.  Revenue branch requires 30 days to process cancellation requests sent via fax, mail or email.