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What if I’m experiencing difficulties processing my water and sewer bill payment?

  • For technical help with online payment, please contact the Paymentus Call Centre: 1-866-577-5195
  • Or email Paymentus customer care at customercarecott@paymentus.com(link is external)
  • For technical help in My ServiceOttawa, please have client or submit technical issue for client online by selecting Feedback button.