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How do I update mailing address through My ServiceOttawa?

NOTE: A property address refers to where the property for a tax account is located. The mailing address refers to where the tax bills are mailed to; which can be different from the property address if desired.

  1. Login to My ServiceOttawa.
  2. Select Property tax.
  3. Select View beside account you would like to update.
  4. Select Update Mailing Address link in the account details box.
  5. Enter the new billing address.
  6. Select Update Mailing Address button.

Confirmation notice that changes were submitted  will appear at the top of the screen:

Note:  Please allow 5 business days for your mailing address update request to be processed.