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How do I report a problem with the site in My ServiceOttawa?

  1. At any point when you are on a My ServiceOttawa page, you can report a problem with the site.
  2. Go to the bottom right side of the page and select the Report a problem with the site button. This will open a separate window.
  3. Report nature of problem and other applicable fields.
  4. Scroll down the page and after verifying that the information is accurate, select the submit button.