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How do I pay a parking ticket online

  1. Visit the Parking Tickets & Provincial Offences Act (POA) Tickets, including Red Light Camera Offences page on Ottawa.ca and select Pay a parking ticket online.
  2. You will be directed to the 'Parking Ticket Payment' page where you can pay your parking ticket by entering the 'Infraction #' AND the 'License Plate'.

Note: A non-refundable service fee of $1.50 is applied per ticket.

  1. Enter the 'Infraction #' AND 'License Plate' and select the 'Search' button to display any unpaid parking infractions.

To perform another search, you can select the 'Reset' button and then enter a different 'Infraction #' or 'License Plate'.

  1. You can view additional information about the infraction by selecting it from the list of displayed infractions.
  2. To pay the infraction, select the 'Add To Cart' button. You can select all infractions by selecting the 'Add All To Cart' button.
  3. After adding the infractions to your cart, you are taken to the 'Cart Details' page, where you have the following options:
  • Add More To Cart
  • Remove From Cart
  • Empty Cart and Exit
  • Make Payment
  1. If you select 'Make Payment', you are taken to the City of Ottawa – Online Checkout Page where you can enter the email address you want the receipt to go to.
  2. Select on 'Continue'.
  3. On the 'Payment Details' page, enter the following:
    • Cardholder Name
    • Credit Card Number
    • Expiry Date
    • Card Security Code (the number at the back of the card)
  4. Select on the 'Process Transaction' button.
  5. A confirmation that the 'transaction was successful' and that 'a receipt has been sent to the email address', the one you specified earlier in the process, will be displayed.