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How can I provide feedback or report an issue with My ServiceOttawa?

  1. At any point when you are on a My ServiceOttawa page, you can submit feedback
  2. Go to the bottom right side of the page and select the Feedback button.
  3. This will open a separate window.
  4. Report nature of feedback or issue and other applicable fields.
  5. Scroll down the page and
  6. After verifying that the information is accurate
  7. Select 'Yes' or 'No' 'if you would like to be contacted for follow-up.
  8. Select the 'Submit' button.